Appointments Online

Book your next appointment at the surgery online

From early Decemebr 2007 there will be a simple and easy way to do this; it is especially useful during those times when the telephone lines are busy or the Practice is closed.

Appointments Online offers simple instructions and prompts to make sure that it is easy for you to book, view or cancel appointments – online – regardless of the time of day (or night).

Using the internet, you can search for and view a range of available appointments; then just book the one which is most convenient for you!

Other Features

Cancel Appointments

You will be able to cancel any appointments you have booked with the Practice regardless as to how they've been booked.

Order repeat medication online:

You can make requests for repeat prescriptions - without having to visit the Practice. Once the request has been processed (the time it takes varies from Practice to practice), you can then call at the Practice to pick up the prescription or (if they have such an arrangement) have your nominated pharmacy collect it from the Practice for you.

Links to other useful information:

Also listed on your ‘home’ page are links to other sites, eg NHS Direct, Common Health Questions, the NHS Choices website – to allow you to find details of the closest open pharmacy.

Security

All personal information held on Appointments Online is protected using the highest standards of internet security.

Getting started with Appointments Online

This is simple to do – simply follow the instructions below.

To register:

1. At your Practice, ask to register for Appointments Online. You will be given a unique username and password – along with details of how to gain access to the website.
2. On your computer, using your internet browser and the URL provided, go to the Practice website.
3. Login – using the username and password with which you have been provided. Note: for security purposes, if the information is not accurately entered, you will not be allowed access.

You can now start using Appointments Online!

Once logged in, you can book, view and cancel appointments.

When you book an appointment this way, you will receive confirmation immediately. There is no need to confirm it by phone or email – just make sure that you arrive promptly on the day!

Further information

Should you have any questions or comments about using Appointments Online, you should contact the reception staff at the Practice; they will do their best to be of assistance.

NOTE: Appointments will be available to book from early December